Welcome to Our Listing. New Tools Listed Daily! Brand New but does not include any retail packaging-Shelf Pulls. You will receive the items in the same condition as represented in the Photo(s). We will work hard to help you out. If you are unsure that the item you are purchasing matches/Fits your existing item we will be happy to help you come to a conclusion. On small items there is no way to recoup the cost. I hope you Understand. If the item you receive is incorrect due to a mistake on our end or does not meet the expectations set aside by the listing we will be glad to accept your return.