We will take care of every problem if you allow us the chance. We do not respond to e-mails on weekends and holidays. New Blue-Point 87pc Torx / Hex Bit Socket Set. PO Box 2111, Orland Park, IL 60462. Our #1 priority is the 100% satisfaction of our customer. Please note we record all SERIAL and IMEI numbers so don’t waste time trying to switch phones. All personal accounts, including iCloud, Google and Samsung, must be removed of the device prior to returning it back. For details, please visit their official websites. We only deal with reputable wholesalers and distributors. We do not deal in replicas or fakes. We only sell authentic, quality merchandise.